Check out some of the frequently asked questions below! Otherwise, you can reach out using the live chat icon in the bottom right hand corner of the site (even if you just want to say hi!), or you can email the team at: hello@stoneagestaples.com
We bake fresh twice per week, so your order will be processed within 2-3 business days. The time it takes to reach you from there will depend on where you are located, we estimate an additional 1-2 days. We use Sendle for our delivery services, a registered B Corp and Australia's first 100% carbon neutral delivery service partnering with South Pole.
We deliver across metro Melbourne including the Mornington Peninsiula. If you are located outside of Melbourne please watch this space as we are working hard at getting to get to you!
We choose to use Sendle as they are Australia's first 100% carbon neutral delivery service partnering with South Pole.
We charge a flat postage & handling fee ranging from $8.50AUD-$10.50AUD. Price is dependent on weight and will be automatically added to your shopping cart at checkout.
Yes! Click and Collect is available from Balaclava (3183). Simply select the pick up option during checkout and you will be notified when your order is ready for collection.
Did you put in the wrong shipping address? Fear not, we’ve got you covered! For any questions related to your order, please reach out to hello@stoneagestaples.com. When lodging your inquiry, please have your order number ready.
No, we only sell direct to public.
Yes, we can take the hassle out of ongoing ordering with a subscription order. Whether you want a Staple Box every fortnight or can't get enough of our loaves and need a weekly order, we've got you covered. Simply head over to the contact us pagefill in your name & email, tell us what you want, when you want it and we will be in touch shortly!
Our Gluten Free Original Loaf, Gluten Free Fruit Loaf, Sweet Roasted Peanut Butter & Nicetella are gluten free. All other products contain oats.
Absolutely - we love animals and our vegan friends!
All nutritional panel details, including ingredients can be found under the product images
Yes, all ingredients are sourced from certified organic suppliers (we do not hold certification). There may be some rare cases we are unable to find certified organic ingredients due to supply. Please note, this is extremely rare!
All loaves should be stored in an airtight container for up to 5 days in the fridge. Anything over 5 days then slice and freeze.
Absolutely! Just make sure you slice them up before freezing.
Stone Age Staples would love to hear what you think, and if you have any further thoughts or questions. Please email us, we would love to hear from you. hello@stoneagestaples.com
Absolutely. All Stone Age Staples nut butters are made from all natural ingredients. So if it's a while since you've had any (impossible I know!!), make sure you give me a good stir, as my natural nut oils may have started to rise to the top.